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ISO 9001:2015 · QMS

Quality Management Systems

The world's most widely used quality management standard, implemented by over one million organisations in more than 170 countries.

About ISO 9001:2015

ISO 9001 helps organisations consistently provide products and services that meet customer and applicable statutory and regulatory requirements, while aiming to enhance customer satisfaction.

The standard can be applied across a whole organisation or within a particular site, plant or department.

The seven quality management principles

  • Customer focus
  • Leadership
  • Engagement of people
  • Process approach
  • Improvement
  • Evidence-based decision making
  • Relationship management

Benefits of certification

  • Greater cost efficiency through effective use of resources
  • Increased credibility and competitiveness
  • Enhanced customer satisfaction and loyalty
  • Consistency in the delivery of products and services
  • Integration and alignment of internal processes
  • Improved communication, planning and administration

Apply for accreditation

Contact IACAB to discuss the scheme, scope and timeline for your organisation.