Certification Process

The organisation provides the information needed to prepare a quotation: the desired scope, details of its sites, processes and resources, any outsourced processes, the standards applied for, and whether consultancy has been used.

The certification body reviews the enquiry and either declines or issues a formal quotation. Once accepted in writing, it performs a contract review, prepares an audit programme and assigns the audit team.

Reviews the management system documentation, site conditions and readiness for stage 2, confirms the scope and statutory requirements, and plans stage 2. At least part of stage 1 is usually carried out at the client's premises.

An on-site evaluation of the implementation and effectiveness of the management system, covering conformity with all requirements, performance monitoring, legal compliance, operational control, internal audit and management review.

Where no concerns are raised, certification is recommended. Minor nonconformities must be closed before the recommendation; major nonconformities may require a limited re-audit, and if not closed within six months a new stage 2 is required.

Once certified, the organisation is placed on a surveillance programme with on-site audits at least once each calendar year, followed by recertification at the end of the certification cycle.